Privacy Notice

Who we are

Clear Accounting Solutions Ltd is the controller of personal information collected through this website. We are registered in England and Wales under company number 15670121. Our registered office is 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ.

Information we collect

When you send an enquiry or request a quote, we may collect your name, business name, email address, telephone number, business type, selected services, estimated transaction or payroll volumes and anything you choose to include in your message.

Please do not send tax references, passwords, bank details, identity documents or other highly sensitive records through the public website forms. We will arrange a suitable secure method if these are needed later.

How and why we use it

We use enquiry details to respond, understand the support you may need, prepare or discuss a quote, take steps at your request before entering a contract and keep an appropriate record of the conversation. Where a professional relationship begins, separate engagement and privacy information may also apply.

We may also process limited technical information needed to keep the website secure and functioning. We do not sell personal information and the website does not ask you to opt into general marketing.

Our lawful bases

Depending on the circumstances, our lawful basis will normally be taking steps at your request before entering a contract, performing a contract, complying with a legal obligation, or our legitimate interests in responding to enquiries, operating the business and protecting the website.

Service providers and international processing

Website hosting and form handling may be provided by Netlify and its suppliers. Information may therefore be processed outside the UK under appropriate safeguards. We may also share information with professional advisers or technology providers where necessary, subject to suitable confidentiality and data-protection arrangements.

How long we keep it

We keep enquiry information only for as long as reasonably needed to respond, follow up and meet legal or record-keeping requirements. If you become a client, relevant records may be retained for longer under our engagement terms and legal obligations.

Your rights

Depending on the circumstances, you may have rights to access, correct, erase, restrict or object to processing of your information, and to ask for information to be transferred. You may also complain to the Information Commissioner’s Office.

To make a privacy request, use the website contact form and write “Privacy request” at the start of your message. We may need to verify your identity before acting.

Cookies and changes

This version of the website does not intentionally set advertising or analytics cookies. Essential hosting or security technologies may still be used by the hosting provider. If analytics or new services are added, this notice and any cookie controls should be updated before they go live.

We may update this notice when the website, our services or the law changes. The current version will always appear on this page.